We offer a variety of ways to let you pay for an order.

Credit cards - Visa, MasterCard, AMEX, Discover

Online - Google Pay, Apple Pay, Meta Pay

Unfortunately we cannot accept mail-in payments (checks, cash).

Currently we don't have a gft wrapping option, but we are looking into it!

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Once your order leaves our warehouse, you can easily track it from your order status page here:

https://account.ourislandheritage.com/orders

If your box is visibly damaged on the outside, let the delivery person know to make a note on their system right away.

Take photos of the outside of the box, the inside of the box (to show packing), and the actual damaged products.

If the outside of the box is not damaged, still take photos of the outside to show this.

Send your damage claim to us at:

custsvc@ourislandheritage.com

Please include your name, phone #, order #, description of damage, and attach photos (photos are required for us to help you and to file a claim with the shipper).

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Yes we can help you return or exchange your item! Click on our Refund Policy, or contact us with any questions.

Refunds are processed within 7 days from when we receive the item(s).